Obee, Daniel írta: Ahh, I though so it's easy :). Thanks again. Sandor
Just replace 'TicketID' with 'TicketNumber' and you'll be fine:
http://192.168.1.10/otrs/index.pl?Action=AgentTicketZoom&TicketNumber=XXXXXX...
Greeetz, Daniel
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Sándor Fehér Sent: Mittwoch, 21. November 2007 15:56 To: otr >> "User questions and discussions about OTRS.org" Subject: [otrs] Ticket zoom by ticket number
Hi,
My question is that is it possible to zoom a ticket via it's ticket number ? As far as I saw just this format http://192.168.1.10/otrs/index.pl?Action=AgentTicketZoom&TicketID=413&Articl... I would like to get otrs to view the ticket history if i click at the link in svn commit log which contains the ticket number the issue belongs to. Thanks.
Regards, Sandor
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