Hi Mikola,
Right now adding RSS feeds to the customer interface is not something
you can configure. This means that getting a subscription (which
obviously has great other benefits, see
http://www.otrs.com/solutions/subscriptions/ ) will not help you get
feeds in the customer interface.
That said, of course my company also offers custom development, we can
offer to build it for you and/or the next version of OTRS:
http://www.otrs.com/solutions/services/custom-development/
Just drop my colleagues a line via enjoy@otrs.com or use the contact
form on our web site: http://www.otrs.com/company/contact/
Regards,
Mike
On Tue, Aug 16, 2011 at 18:51, Mikola Rose
I assume that this might be something out of the norm :DÂ Is this type of customization something that I would need an OTRS Subscription for?
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Mikola Rose Sent: Wednesday, August 03, 2011 4:34 PM To: otrs@otrs.org Subject: [otrs] RSS Modules
Hi again,
Has anyone had any experience with adding the rss feeds that are found on the agent dashboard to the customer pages?
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