There was something similar in the past that could help you: http://www.mail-archive.com/otrs@otrs.org/msg01541.html
Hi,
I have a problem with the signature of my tickets.
The signing is being presented to the end of the ticket, not the beginning when I reply to the email.
How can I do to configure OTRS so that I have the signature at the beginning of the ticket.
Thank
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
http://www.otrs.com/en/support/enterprise-subscription/