Hi All,

OTRS notification system sending customer notification and customer also replying email ticket update is fine. Customer some time set as auto reply like I am out office like some other auto reply  . this type auto reply how stop anybody let know

Postmaster filter option I set  subject out of office filter and hear set OTRS ignore – yes it is working fine,

Anybody help other way stop the auto reply mails.

Thank you,

Regards,

Kalyana chakravarthy M .P,