On Monday, August 16, 2004 3:29 PM
Rudi Kramer
1) Is it possible to setup a different default font and color in otrs? Perhaps dark blue and Tahoma?
The themes are yours: http://doc.otrs.org/1.2/en/html/dtl-theme.html After creating a now one, edit the .dtl in Kernel/Output/HTML/<YourTheme>/. Esp. the files *Header*.dtl and *Login.dtl* might be of greater interest to you, I suppose.
2) When a email comes in to the mailbox that is in html or rich text you can view the file in a window if you click the link.
If you like to, yes.
This is fine but when you reply to a email which has either rich text or html you get a whole string of garbage and also alot of where the spaces should be.
This isn't your fault. It's the sender's client "forgetting" the text/plain part. Most often, spam messages are those, where the sender "forgot" it.
Is there any way to get rid of this from OTRS?
Delete them. Regards, Robert Kehl