e c wrote :
I have an issue receiving emails after configuring Core::Sendmail When I configure it with as following :
SendmailModule: SMTP SendmailModule::CMD: /usr/sbin/sendmail -i -f (default) SendmailModule::Host: mail.hostname.com http://mail.hostname.com SendmailModule::Port: 25 SendmailModule::AuthUser: otrs SendmailModule::AuthPassword: otrs
after this configuration when i try to reset the password of an agent i get the following:
Error: SMTP authentication failed: 500Command unknown: 'AUTH'! Enable Net::SMTP debug f[..] [...]
Hi Ed, I guess that your SMTP server doesn't support SMTP authentication, try deactivating SendmailModule::AuthUser and SendmailModule::AuthPassword (uncheck the checkboxes) to use SMTP without authentication.
How can i configure that when i receive the email for password monification to get the right hostname of my otrs server: [...]
Search in SysConfig for FQDN. If it isn't changeable you have to edit /opt/otrs/Kernel/Config.pm instead. Regards Alexander -- radprax Gesellschaft fuer medizinische Versorgungszentren mbH, Bergstr. 7 - 9, 42105 Wuppertal, Fon: +49 202 2489 1110, Fax: +49 202 2489 94 1119 Geschaeftsfuehrer: Andreas Martin, Dr. med. Heiner Steffens, Dr. med. Renate Tewaag Amtsgericht Wuppertal: HRB 19359, St.-Nr.: 132/5889/0264, DE 814559152 Web: http://www.radprax.de