OTRS V2.3.2

I’m not sure if this is true in all locations that you enter a ticket number, but

I’m always annoyed when I try and merge two tickets, copy the ticket number from another window

and paste it in to the merge ticket request window (invariably with leading spaces)

and then have it say permission denied simply because there were leading spaces in the ticket number.

It took me a bit to figure out that the error message had nothing to do with permissions

of the ticket I was trying to merge, but an permissions on a ticket with spaces in it.

Does 2.4 improve on this behavior?

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Sarah Baker