22 Jul
2003
22 Jul
'03
12:20 p.m.
Hello Martin,
I've been trying to use OTRS in combination with our current
customer-administration-software. Our software is webbased.
What I need is to be able to push a button on a webform, and
automagically open the otrs-page 'index.pl?Action=AgentPhone'. The
tricky part: I want our customerID already filled in on your
AgentPhone-form. But I don't know what files to edit to enable this.
Or what <input>-tag to put in my form to get our CustomerID in your
AgentPhone.
Any help is much appreciated!
Many Thanks!
--
Maarten