Hi Mark, On Wed, May 05, 2004 at 02:31:20PM -0700, Mark Menke wrote:
I'm trying to run OTRS using active directory, and everything works when I point to to a lower level domain controller (expect I can't authenticate people in the other locations). When I point to a higher level domain controller, it seems like Net::LDAP is not picking up the referal.
I watch it with a packet sniffer, and I see the DC send the referal to another DC. When I enable debug in the LDAPNew.pm module, the return code from the ->search is 0, not 10.
Any ideas on why the referal is not working?
LDAP referal is not implemented in Net::LDAP. We already had this problems with active directory with other customers. The best (and fastest) solution is to configure the global catalog server as OTRS-LDAP host. *) Go the find the ads global catalog server (it's running on an other port, i think 3268 but I'm not sure) *) Configure OTRS to use this port for LDAP access. PS: A disadvantage of ldap referal is also the many connects (to the different servers in you company lan) and the long time to search the whole tree.
-Mark
Martin Edenhofer -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!