Go to sys config and do a search for the field you want to change
--
Brigitte Calderwood
LESD 79 Technology Support @ Verrado
Telephone: 623.547.1305
calderwood@lesd.k12.az.us




On Tuesday, April 18, 2006 2:19 PM, James Price <james@digitalchicago.net> wrote:
>When a customer uses the customer.pl interface I have some
>questions.
>
>1. Anyone have any idea where to look to customize the Company name/Logo,
>all that sort of junk?
>2. Most importantly, when a new customer signs up, requests lost password,
>anything that uses a customer notification via the customer.pl page, sends
>from an email address I cannot seem to change.  Example below:
>
>From: admin@example.com [mailto:admin@example.com]
>Sent: Tuesday, April 18, 2006 3:45 PM
>To: jprice@onebox.com
>Subject: New OTRS Password!
>
>Hi James,
>
>you or someone impersonating you has requested to change your OTRS
>password.
>
>New Password: U4z9&FMN
>
>http://yourhost.example.com/otrs/customer.pl
>
>Your OTRS Notification Master
>
>
>I cannot find the system email address anywhere of admin@example.com.  The
>admin user is configured and when I email the queue, notifications for
>tickets work fine from the correct address.  Any help is
>appreciated.
>
>J
>
>
>
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>