Just to clarify, 'Add the Members' I mean as text in an article / ticket entry, not as customers or agents.
(and sorry about the previous cc screwup)

On Thu, 19 Dec 2019 at 14:56, Anthony F McInerney <afm404@gmail.com> wrote:

Hi Alexis,

LDAP group. I need to query the current members of the group and add the members to a ticket.

Thanks
Ant

On Thu, 19 Dec 2019 at 14:29, Alexis HAUSER <alexis.hauser@imt-atlantique.fr> wrote:
Hi Anthony,

By "Group", do you mean "OTRS Group" or "LDAP Group" ?

Regards
Alexis



De: "Anthony F McInerney" <afm404@gmail.com>
À: "otrs" <otrs@lists.otrs.org>
Envoyé: Samedi 9 Novembre 2019 15:56:47
Objet: [otrs] LDAP Lookup for Ticket Content

Hi All,
I am looking for a very specific feature/plugin for LDAP lookup.

If I understand correctly OTRS is using something like https://metacpan.org/pod/distribution/perl-ldap/lib/Net/LDAP.pod for the LDAP auth ? 

Which seems to have the ability to meet my requirements.

What I would like to do, is an ldap search to query the members of a Group. (Much like it already does for Customer or Agent auth.)

I would like to list those members in a ticket, somehow and send them out as a notification.

Would someone be able to help guide in me the right direction to solve this?

Many thanks
Ant.



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