Hi,
I use the following to update
cd Downloads
cd otrs
md 4.0.7
cd 4.0.7
curl http://ftp.otrs.org/pub/otrs//RPMS/suse/11.0/otrs-4.0.7-01.noarch.rpm -o otrs-4.0.7-01.noarch.rpm
rpm -U --nodeps otrs-4.0.7-01.noarch.rpm
shutdown -r now
The restart of the server is probably not necessary, but I prefer to err on the side of caution. The above has served us well for many years and we have not had any problems updating using this method.
Regards
Rudolf Bargholz
Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von iga3725@yahoo.com
Gesendet: Dienstag, 7. April 2015 15:39
An: User questions and discussions about OTRS.
Betreff: [otrs] upgrade to a new patch level (from4.0.6 to 4.0.7)
Hi, we have running OTRS version 4.0.6. See:
[root@server tmp]# rpm -qa|grep otrs
otrs-4.0.6-01.noarch
Now I have downloaded new version 4.0.7
In order to upgrade. Is enough to run:
rpm -Uvh otrs-4.0.7-01.noarch.rpm
I have searched on OTRS manual and it only showed how to upgrade from an old version 2x, 3x to 4x. But I didn't found how to upgrade to a new patch level.