I am becoming mad!! I don´t know why this doesn´t work.
I have put an entry in the Config.pm just as described in the manual and
in the Defaults.pm.
I want to filter incoming mails from a certain e-mail address to a
certain queue and this queue is configured with an auto-response.
However, it doesn´t work!! The mails do NOT get filtered to this
subqueue.
Here is what I put into the Config.pm:
_________
$Self->{'PostMaster::PreFilterModule'}->{'2-Match'} = {
Module => 'Kernel::System::PostMaster::Filter::Match',
Match => {
From => 'anfrage@sardiniatravel.net',
},
Set => {
'X-OTRS-Queue' => 'SardiniaTravel::Richieste de',
},
};
__________
I put "2-Match", because I already have a "1-Match" for spam.
I also renamed the subqueue to "SardinaTravel::RichiesteDE", because I
thought it might be the space, but still it doesn´t work!!
I ran PostMasterPOP3.pl -d2 and it gave me:
________
mercator:/opt/otrs/bin# ./PostMasterPOP3.pl -d2
Message 1/2 (sardiniatravel@sardiniatravel.net)
New Ticket created!
TicketNumber: 1000338
TicketID: 339
Priority: 3 normal
State: new
CustomerID: info@mercator.net
CustomerUser: info@mercator.net
From: "Mercator GmbH"