[otrs] Change Answered default to "Yes"?

Is there a Config.pm option that one can set in order to change the default of the "Answered" question to "Yes"? Is there something else I might be missing? I've searched through the lists.otrs.org and doc.otrs.org with no success. Thanks in advance. - Pete McDonnell Manager, Technical Services Hip Interactive Phone: (519) 272-0234 x228