Adrián Fernández Leiro wrote:
No, sorry, I didn’t explain myself right.
As admin user, on Config, last column, System Trace. It’s a log.
It’s on /var/log/user.log too.
That should give you the answer to what is going on with emails (I hope so).
I check /var/log/messages (system log on admin area) log permanently. It says something like that I sent before: Thu Oct 22 16:10:02 2009 error OTRS-PMAccount-10 POP3S: Can't connect to mail.xxx.com
*De:* otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] *En nombre de *Marco Vannini *Enviado el:* jueves, 22 de octubre de 2009 9:55 *Para:* User questions and discussions about OTRS. *Asunto:* Re: [otrs] Can't connect to mail server
/opt/otrs/bin/otrs.checkModules.pl http://otrs.checkModules.pl output ?
...
o Mail::POP3Client...............ok (v2.18 )
o IO::Socket::SSL.............ok (v1.23)
...
It say something like this ?
I think there is no problem. .... o Net::POP3......................ok (v2.29) o Mail::POP3Client...............ok (v2.18 ) o IO::Socket::SSL.............ok (v1.31) o Net::IMAP::Simple..............ok (v1.1907) o Net::IMAP::Simple::SSL......Not installed! (Optional - Required for SSL connections.) o Net::SMTP......................ok (v2.31) o Authen::SASL................ok (v2.13) o Net::SMTP::SSL..............ok (v1.01)