7 Dec
2010
7 Dec
'10
2:56 p.m.
Hi team, when i implement problem management process, i need to change TicketType from "Problem" to "Problem::KnowError" or "Problem::PendingRfC" How to do this... ? What is the procedure ... ? Any help is much appreciated. Julio Cesar Angulo Quiroz Telf.: 997066155