Re: [otrs] Review Required in the Close Ticket Screen

27 Feb 2018

      Thanks Sander for your explanation.

Regards

Willian Silva.

2018-02-23 11:19 GMT-03:00 Sander Goudswaard <
s.goudswaard@westerscheldetunnel.nl>:
...
Say you would like to create a FAQ article later on tickets you close with
‘review required’.
You then mark that ticket and create a view of tickets with ‘review
required’ so you can find them back.
Regards
Sander
*From:* otrs [mailto:otrs-bounces@lists.otrs.org] *On Behalf Of *Willian
Silva
*Sent:* Thursday, February 22, 2018 2:53 PM
*To:* User questions and discussions about OTRS. 
*Subject:* [otrs] Review Required in the Close Ticket Screen
Hi Guys !
What is the purpose of the "Review Required" flag on the 'Close ticket'
screen?
Regards,
Willian Silva.
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs