Hi all,

Some users in our system are only allowed to add new phone and emailtickets. I managed to limit their rights to only adding and viewing tickets. But when the add a ticket they become automatically the owner of the ticket. Is there a way to disable this? Because when they are the owner they have rights to close it and some other things.

Thanks,

Mikhail

m.pauw@yucat.com

Tel: +31 (0)343 529 529

Fax: +31 (0)343 529 530

Yucat mobile business solutions

Postbus 208 • 3970 AE Driebergen

Hoofdstraat 248 • 3972 LK Driebergen

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