Re: [otrs] Bug with Ticket::Frontend::AgentTicketCompose###StateDefault:

Hi Philippe, which OTRS version? Greetings, -Martin On 15.01.2010, at 16:25, Martignier, Philippe wrote:

Hi there,

This parameter should force the next ticket state when composing an answer.

Ticket::Frontend::AgentTicketCompose###StateDefault: works only for the first answer.

If more than answer exist, the next ticket state will always be open.

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