Hi Chris, On Thu, Sep 09, 2004 at 09:57:43AM +0100, Chris Ridd wrote:
It would be a technical nice feature. But in this case a IMAP box with 1,5 GB isn't fine for the mail server. In my opinion. :)
And a database/filesystem is faster then IMAP.
If you've already got your messages in an IMAP store then it would make a lot of sense to keep them there. I only want one copy of 1.5GB of mail, thank you :-)
The additional protocol overhead of an IMAP connection might be a concern, but might be similar to a DB connection if the store and DB are co-located.
Is writing new ArticleStorage classes documented anywhere? The existing ArticleStorage classes don't seem to share a superclass or anything.
Sure, there are classes. Kernel/System/Ticket/ArticleStorageDB.pm and Kernel/System/Ticket/ArticleStorageFS.pm And Kernel::System::Ticket documentation is availabe at http://dev.otrs.org/. OTRS Dev documentation is availabe at http://doc.otrs.org/1.2/en/html/dev.html and http://doc.otrs.org/1.2/en/html/dev-custom-modules.html.
Chris
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