Hi Gilles,
I'd be very interested in seeing the changes you've made. I'm about to
embark on adding the same features to our installation and would appreciate
any help getting the ball rolling.
Best wishes,
Paul
-----Original Message-----
From: otrs-admin@otrs.org [mailto:otrs-admin@otrs.org] On
Behalf Of
Sent: Friday, June 27, 2003 1:56 AM
To: otrs@otrs.org
Cc: brian@mylinuxisp.com
Subject: Re: [otrs] Creating new tickets and merging tickets
Hi Brian,
I've finished a quick'n'dirty implementation of that
function. Although I
doubt that this would be a starting point for actual OTRS
code, it works
(with some sideeffects due to my lack of understanding of the guts of
OTRS). But as a Module it is easy to put in place and there
should not be
any major issues with updates along the 1.1 path, or the
correct working
of OTRS in that matter.
If there is interest I'll put a small install doc together
with the files
and post it here...
Best,
Gilles
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