I just completed a manually install of OTRS 3.3.2-01 on a fresh install and on the last page it gave the default login of root@localhost and a long random character string for a password of which I copied down on my trusty notepad and triple checked it.

When I went to login for the first time the system responds that the password is incorrect!!!!

Is there anyway to edit a file somewhere to reset this password?

It is a fresh install but I would not like to have to repeat all of the steps over again. . .

--

Jacob W. Tennant

IT Development Specialist

Pierpont Community & Technical College

Office: 304-333-3641

jacob.tennant@pierpont.edu

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