Heh, resolved this. Config Options: TimeAccounting -> Frontend::Agent TimeAccounting::MaxIntervalOfIncompleteDays: Working days after at the latest working units have to insert. This was 4 days. I changed it to 30 days, no agents can see the navibar again. =) -Annika- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Annika Liikanen Sent: 26. heinäkuuta 2010 13:58 To: User questions and discussions about OTRS. Subject: [otrs] No navigation bar Hi! I have a strange problem with few agents. When they log in, there´s no navigation bar at all. There opens just Time Accounting page, but no navi bar, no icons. We all agents have the same rights, my account works. I made a new test account and it works too. Any ideas? -- Annika Liikanen www.onh.fi