I would like to
ignore all incoming messages sent to otrs@mydomain.com, EXCEPT for messages that
contain 'ticket' in the subject. How can I do this? I tried following but the
rules don't seem to work this way.
Thanks for any help.
- Jonas
#ingore
all
$Self->{'PostMaster::PreFilterModule'}->{'1-Match'} =
{
Module =>
'Kernel::System::PostMaster::Filter::Match',
Match => {
To => '@'
},
Set =>
{
'X-OTRS-Ignore' => 'yes',
},
};
#don't ignore
exception
$Self->{'PostMaster::PreFilterModule'}->{'2-Match'} =
{
Module =>
'Kernel::System::PostMaster::Filter::Match',
Match => {
Subject =>
'ticket'
},
Set =>
{
'X-OTRS-Ignore' => 'no',
},
};