RE: [otrs] Limit Agent user registration

Auto registration might be the wrong term. But since we have set up AD as the main authentication source for both customers and agents, and using the same base dn, customers can then log on as agents as well by just entering their usernames/passwords twice. The first time they get the message: "Useraccount activated, retry.". Then they can log on to the agent front-end... They won't see any queues or anything, but we still don't want them to be able to register as agents. I hope that clarified the issue a bit... Thomas

-----Original Message----- From: Robert Kehl [mailto:robert.kehl@otrs.de] Sent: Thursday, March 25, 2004 12:51 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] Limit Agent user registration

On Thursday, March 25, 2004 12:19 PM Thomas Nilsen wrote:

...

But will this also limit the Agent account registration?

Sorry, I don't get you. There is no auto-regging for agents.

Regards,

Robert Kehl

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