Did you assign the services to the customers, either individually or as the default for all customers?

On 05/19/2011 06:03 AM, Stefan Bauer wrote:

Hi folks,

we just moved from otrs 2.4 to current 3.0. Unfortunately at the customer.pl site, we're now missing the field Service.

I see all of our 50 services in the Service-Tab in index.pl. All of our services are marked valid as well.

Any ideas are greatly appreciated.

thanks

stefan
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