notification event or maintain a distribution list.
On Fri, Jul 18, 2014 at 10:59 AM, Paul Simons
Hello All,
Is there any way of automatically replying to multiple emails when a ticket is opened by one person, a sort of one to many?
So one person opens a ticket by email and the acknowledgement should go to not only the person who raised the ticket but everybody else in the group (for information)
Regards
Paul
PS is there a searchable site with all these questions somewhere I could only find the archive – not very friendly.
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