26 May
2004
26 May
'04
10:14 a.m.
Hello! On Tuesday 25 May 2004 18:11, Teodor Georgiev wrote:
1) it'll be better to have a possibility to store contact phone numbers for every customer user
Use the FreeText fields for such a thing: Office Phone, Personal Phone, Fax, Mobile Phone :)))
These FreeText fields are fields of the ticket, not of the customer information! So every time you get a ticket from the same customer, you (or this customer) need to fill this fields again. With respect, Andrej Bazovkin