19 Feb
2004
19 Feb
'04
6:42 p.m.
On Thu, Feb 19, 2004 at 08:21:15AM -0500, Covert, Jake wrote:
Ok, I'm remembering now. A way to initiate an email to an existing customer. Maybe the usage is a little hidden, but not sure the new phone view matches up with this functionality.
Jake, it's not the new phone view. It's a new module. http://host/otrs/index.pl?Action=AgentEmail PS: It's not activ in the demo system. Because it's the best way to spam people. Martin Edenhofer -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!