[otrs] Working time feature

Hi there, In the official release you can see as a feature: o WorkingTime feature for ticket time calculations support Does anybody use this one? How should it work? I was expecting the the WorkingTime to increase while editing a ticket but I can not see it. Thanks in advance. -- Daniel -- This message was scanned for spam and viruses by BitDefender. For more information please visit http://www.bitdefender.com/