Hello,<br><br>I&#39;m trying to find a solution to log the time that was spent during a remote access.<br>anyone has an idea how to do this?<br><br>i&#39;ll explain in more detail.<br><br>- Customer opens a ticket requesting a remote help (via simple help plugin)<br>
- Employee takes over the pc for about 10 min<br><br>I want to know if you&#39;re able to write this to the database of to another ticket so i can query upon this to bill : )<br><br>Thanks in advance!<br><br><br>