What flavour of Perl are you running?

Also, is that the exact error text?  Have you checked the event logs for other errors recorded around the same time?  Have you googled this error to see if there’s a solution apparent?

James.

From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of ravi shanker
Sent: Monday, 8 February 2010 11:01 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] ticket creation using API

500...To many files opened in Lite.pm.

This is the error

Ravi Shankar

---

From: James Morgan <james.morgan@vernet.net.au>
To: User questions and discussions about OTRS. <otrs@otrs.org>
Sent: Mon, February 8, 2010 4:04:37 AM
Subject: Re: [otrs] ticket creation using API

What’s the error you get on IIS?

From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of ravi shanker
Sent: Saturday, 6 February 2010 2:00 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] ticket creation using API

Hi James,

Have tried this example,the approach of Classic asp and Perl are completely different.i have used soap toolkit it didn't worked.then i tried with XmlHttp object ,still its not working.

If anyone tried this ,pls let me know.

Also rpc-example is working for perl/mysql/apache but when i tried with perl/iis/MSSQL its not working.Want to know the example given in otrs(rpc-example) works for only "perl/mysql/apache" and not for other.

Ravi Shankar

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From: James Morgan <james.morgan@vernet.net.au>
To: User questions and discussions about OTRS. <otrs@otrs.org>
Sent: Mon, February 1, 2010 4:12:43 AM
Subject: Re: [otrs] ticket creation using API

It’s indeed possible.  You need to call the API via SOAP.  Here’s the first article on a Google search for using SOAP in ASP Classic:

http://www.devarticles.com/c/a/ASP/An-Introduction-To-XML-SOAP-Using-ASP-and-VB6/

I doubt most people on this list would have written anything for the API using ASP classic, so you’ll need to look at the rpc-example.pl script provided and potentially the code sample I provided for PHP a few months back and then use your knowledge of ASP Classic and what you’ve learned about SOAP to implement it.  You can find the OTRS-specific information you need at http://dev.otrs.org/.

James.

From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Nils Leideck - ITSM
Sent: Saturday, 30 January 2010 11:51 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] ticket creation using API

Hi,

On 30.01.2010, at 12:50, ravi shanker wrote:

i have tried rpc-example.pl and its creating cases,but im looking for is similar thing in classic asp,is this supported and if yes please provide an example.

I am afraid not yet  :-(

Nils Leideck

-- 
Nils Leideck
Senior Consultant

nils.leideck@leidex.net
nils.leideck@otrs.com

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