Hi Wes, On Tue, Apr 29, 2003 at 09:00:44AM -0700, Wes Plate wrote:
Hmmm.. I don't know what is going wrong. :-/
-=> But I added config option (MinCounterSize: default 5) for AutoIncrement module. .-)
Forgive my ignorance, but to take advantage of this I'll need to update to 1.1?
Grr... .) No, download Kernel/System/Ticket/Number/AutoIncrement.pm revision 1.8 and add the following config option to Kernel/Config.pm. [...] $Self->{'TicketNumberGenerator::AutoIncrement::MinCounterSize'} = 5; [...] (http://cvs.otrs.org/cgi-bin/cvsweb.cgi/otrs/Kernel/System/Ticket/Number/Auto...) PS: Anyway, upgrading to 1.1 will improve your system. See http://demo.otrs.org/! ;)
Wes Plate Automatic Duck, Inc.
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "There are two major products that come out of Berkeley: LSD and Unix. We don't believe this to be a coincidence." -- Jeremy S. Anderson