Hi, When I have a selected ticket and click on the 'Print' link option, it displays the report in a browser and fires immediately the Windows Print wizard ... which is expected as the action is called 'Print', right ... Now, if I cancel the Printing spooler, I go back to the browser and preview my ticket report. What would be ideal for me if to disable the automatic popup of the spooler and only have the browser come first. When needed, I can always 'ctrl-P' and print what I need. Does someone knows how to do this quickly before I dig for it ... Thanks Laurent PS: This product is really super functional ... once you get the philosophy ... the more you use it, the more you like it. Great job guys ! Laurent GALAIS Four J's Development Tools 866 314 7300 x305 www.fourjs.com