All; Last week I made a network topology change that temporarily broke OTRS' email abilities (it had no route to the email server). After fixing the networking issues I sent an email to OTRS to verify that everything was working correctly. OTRS behaved as predicted, and all was right with the world. However, ever since then we have been receiving a spurious ticket at 12:10 (+/- 10 seconds or so), which has as its body the complete text the test email, including SMTP headers and raw encoding. I have tried rebooting OTRS' server, with no luck. I have not tried to Google the issue, as I don't feel my Google Fuu is up to trying to explain the situation to Google search. Does anyone have any suggestions on next steps to correct this behavior? CentOS 7 / Apache 2.4.6 OTRS 5.0.11 ITSM GC 5.0.11 ITSM Core 5.0.11 ITSM Change Management 5.0.11 ITSM Configuration Management 5.0.11 Thank you, Dominic L. Hilsbos, MBA, CSDA Director - Information Technology Perform Air International Inc. www.PerformAir.com