On Wednesday, March 17, 2004 9:11 PM
L. Mark Stone
Can't load agent job file 'Kernel::Config::GenericAgent': Look if the permissions on the file Kernel/Config/GenericAgent.pm are correct (644 =>0.0). It looks as if GA cannot find it or cannot read it.
Sorry Robert, I know how to do a chmod to get the rwx bits set, but which account should be the owner? otrs?
Funny, I didn't cite a command - the '0.0' was meant to be a more comprehensive root.root. Sorry for the misunderstanding. What I'm thinking of is a situation like this: rw------- mstone mstone Kernel/Config/GenericAgent.pm If set that way, the otrs user has no chance to get to the file nor its contents. Just a thought. Regards, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388