Okay, if you look under
the Defaults.pm file you will see a section under the comment “CustomerUser
stuff”. The customer is configured there starting with the line “Self->{CustomerUser}”.
The line that says “Map
=> [“ is the start of parameters for the customer user. All you have
to do is add a line for the expiration date as well as add the field into your
database.
Sorry I am unsure about
the rest of the question. Having it change a customer to be invalid
automatically is beyond my knowledge but possible you could create a
GenericAgent that could do this that will run once every night.
Hope that helps.
Canadian Resident Matching Service
613.237.0075 ext. 241
(Toll free) 877.CARMS.42
www.carms.ca
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From:
otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Jonathon
Sent: August 2, 2007 2:45 PM
To: 'User questions and
discussions about OTRS.org'
Subject: [otrs] Adding a database
field
I need to add an expiration date to the customer_user table. I
need to figure out how to add the expiration date to the Customer_User
interface and automatically set a user to invalid when that date arrives? Any
ideas from anyone on how to do this?