16 May
2008
16 May
'08
5:53 p.m.
Quoting "Nils Breunese (Lemonbit)"
What is Core::PostMaster::PostmasterFollowUpState set to in SysConfig? It is set to 'open' by default.
Nils Breunese. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
Thanks for you reply. PostmasterFollowUpState is checked and set to 'open'. However, PostmasterFollowUpStateClosed is set to 'open' but is unchecked. Could that be it? ---------------------------------------------------------------- This message was sent using IMP, the Internet Messaging Program.