Hi Andrew,
Hi Andrew, Did you set-up the The "Core:Web" at "Framework" at "Sysconfig" ?
You must specify the "FrontEnd::ImagePath" parameter acknowledge the icons.
Carlos is correct, this happens when you install otrs in another directory other than /opt/otrs. Two things must happen. 1. You must have an alias for this configured in your web server 2. If the alias is not /otrs-web/ or if your base directory is not /<alias>/images/Standard/ then this must be configured manually in the Sysconfig. [..]
Do you have empty place holders for the images in your browser? If you right-click one of those you can check the path to the picture. Check on the server that it does indeed exist.
I hope this helps you get back on track! -- Shawn Beasley ((otrs)) :: OTRS AG :: Norsk-Data-Straße 1 :: 61352 Bad Homburg Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! Geschäftssitz: Bad Homburg Amtsgericht Bad Homburg, HRB 10751 Steuernummer: 003/240/97521 Aufsichtsratsvorsitzender: Burchard Steinbild Vorstandsvorsitzender: André Mindermann