Re: [otrs] Auto Responses not send for ticket creation

14 Sep 2017

      Hi Balázs,
Thanks for your message. However, this is not Notification Sender whereas this is Auto Response. I will put an update once I get through this. Best Regards,
Sujeeva Tissaarachchi 

      From: Úr Balázs 
 To: User questions and discussions about OTRS.  
 Sent: Thursday, 14 September 2017, 11:25
 Subject: Re: [otrs] Auto Responses not send for ticket creation

2017-09-13 1:57 GMT+02:00 Sujeeva Tissaarachchi :
...
I have an issue in Auto Responses only for "default reply (after new ticket
has been created)" It send all the emails but not this.
Hi Sujeeva,

Please check, if a correct email address is set in Framework → Core →
NotificationSenderEmail. We had a similar issue, and this was the
solution.

Regards,
Balázs
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