run the SetPermission Script in otrs/scripts (or otrs/bin
and run the sql update scripts in otrs/scripts
 

From: DAVAUT Benoit [FR] [mailto:benoit.davaut@volubill.com]
Sent: Friday, April 25, 2008 2:08 PM
To: User questions and discussions about OTRS.org
Subject: [otrs] Software problem

Hello

 

After a first install of OTRS 2.2.6 (on Fedora Core 5), I have do that :

 

Service httpd start [OK]

Service mysqld start [OK]

 

In Firefox : http://@IP/otrs/installer.pl

 

And I have an error :

Software error:

Permission denied at /opt/otrs/bin/cgi-bin/../../Kernel/System/Log.pm line 83, <PRODUCT> line 4.

For help, please send mail to the webmaster (root@localhost), giving this error message and the time and date of the error.

What should I do ?

 

Benoit DAVAUT

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