On Tue, Jan 12, 2010 at 10:23 AM, Sourabh Sarwate <sourabh2783@gmail.com> wrote:

Hi Marco,

Thanks but is it possible that we can generate the report automatically by using GenericAgent or some other utility. I am using windows 2003 server +OTRS 2.4.5

Regards
Sourabh Sarwate

On Tue, Jan 12, 2010 at 2:41 PM, Marco Vannini <marco.vannini@gmail.com> wrote:
Hi S,

If you have the report ready you can schedule it with

/opt/otrs/bin/mkStats.pl

use mkStats.pl --help for usage.

HTH

MV

On Tue, Jan 12, 2010 at 10:07 AM, Sourabh Sarwate <sourabh2783@gmail.com> wrote:

Hi All

Is it possible that we can generate some daywise automatic reports say closed and open ticket and mail it automatically on some configured id.

--
Regards,
Sourabh Sarwate
Mobile No : +91-9948894587

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Regards,
Sourabh Sarwate
Mobile No : +91-9948894587

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