Hi, GD has been configured properly as for option ( Trace system activities (Replacement of old bin/mkStats.pl) stated below, it is working fine & i have also checked with $OTRS/bin/otrs.checkModules , it shows me all modules of GD installed.
To add to this , how to select for diff queues, as we have no of queues configured.
From this i meant, that i have so many queues for e.g, one is as Software installation, Web, Hardware support & so on, then how these queue will get reflected at graph option.
Thanks Ravi Ahuja
[ State Action Overview ] Year Month Graph Size Format
Trace system activities (Replacement of old bin/mkStats.pl).
Victor Rodriguez Cortes wrote:
On 26 Jul 2005 at 13:42, Ravi AHUJA wrote:
Software error:
Can't call method "png" on an undefined value at /opt/otrs//Kernel/Modules/SystemStats.pm line 342.
For help, please send mail to the webmaster (root@localhost mailto:root@localhost), giving this error message and the time and date of the error.
It sounds to me that you're lacking GD support for your perl... Use the Perl CPAN shell to install those modules: "perl -MCPAN -e shell;" and then...
install GD install GD::Text install GD::Graph install GD::Graph::lines install GD::Text::Align
You'll need to restart Apache.
To add to this , how to select for diff queues, as we have no of queues configured.
I don't really understand what you're asking for... could you explain it with an example?
Thanks Ravi Ahuja
Regards!
--- Victor R. Rodriguez Departamento de Sistemas Valoraciones del Mediterraneo, S.A. ---
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