Using v2.2 (+ITSM), I try to forward a ticket, but the from address is otrs@localhost.
I couldn't find any occurrence of this email in my config, but grep finds
System/Email.pm: $Param{From} = $Self->{ConfigObject}->Get('AdminEmail') || 'otrs@localhost';
My config does include :
Config.pm: $Self->{'AdminEmail'} = 'mjoyce@ccia.org.au';
Is this the correct directive to control who the ticket is forwarded by ?
Thanks
Matthew Joyce
02 9382 0051 | IT Manager | Children's Cancer Institute Australia for Medical Research