I&#39;m new to OTRS and I&#39;m using otrs 3.0.9.<br>tickets are not displayed by last changed ticket order.<br>Is there any way to sort tickets by last changed ticket so when someone adds a note to a ticket or sends a responce to a ticket  you can understand.<br>
<br>Or is there any way to add a colomn to ticket view stutus that shows last changed ticket ???<br><br>plz help me<br><br><br>