Hi Shrikant,

you should read this one:

http://doc.otrs.org/3.0/en/html/x2243.html

Cheers, Nils


On 03.12.2010, at 10:13, shrikant k wrote:

Hello all
 
            guys i wanted to add a new  feild of  phone number in customer info  module so taht all the agents can see
the number and call them .
 
regard
shrikant
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— 
Nils Leideck
Senior Consultant

http://webint.cryptonode.de / a Fractal project