OK - I'll stop Exchange collecting the POP emails from the ISP and get OTRS to collect the emails. The problem is, how do I do this in Windows???
-----Ursprüngliche Nachricht-----
Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von ibrahim ALIZ
Gesendet: Montag, 23. Januar 2006 16:02
An: User questions and discussions about OTRS.org
Betreff: Re: AW: [otrs] Receiving emails via POP3 accounts
Hi Oliver,
As I know:
It is not be possible to get the mails using Microsoft's Exchange Server since OTRS uses pure POP3 acc. while Exchange Server using an additional IMAP protocol, try to use a pure POP3 acc.
like a gmx acc.
enjoy,
ibrahim
--- Oliver Buckie
Hi Daniel
Thanks for your feeback. I did setup the POP3 accounts in the Admin Interface. However, how I setup a cron job as a scheduled Windows task is my problem - not sure how to do it?
-----Ursprüngliche Nachricht----- Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von Danie Theron Gesendet: Montag, 23. Januar 2006 13:32 An: User questions and discussions about OTRS.org Betreff: RE: [otrs] Receiving emails via POP3 accounts
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Oliver Buckie Sent: 23 January 2006 01:52 PM To: otrs@otrs.org Subject: [otrs] Receiving emails via POP3 accounts
I have installed OTRS 2.0.4 on a Windows platform. In our environment, we have an Exchange 2003 server which collects emails from POP3 accounts at an ISP.
In OTRS, I have configured some POP3 accounts via the admin interface (PostMaster POP3 Account). Now I am ready to collect mails (either from the Exchange server or ISP), but I don't know how! I've read that one can manually execute "./bin/PostMasterPOP3.pl" or setup a cron job for "var/cron/postmaster_pop3.dist", but in a Windows environment, I don't know how to do this.
I would really appreciate your feedback - I am totally new to OTRS - please go easy with me ;O)
Hi Oliver ,
Easiest way would be through the Admin Interface ( POP3 Accounts) , just go enter your POP3 account details.
As for the cron jobs , I think you should be able to run it in a batch job (I'm running Linux so not familiar with the win32 ver) :)
HTH.
Daniel
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