Hi Marco, On Fri, Nov 08, 2002 at 08:08:36PM +0100, Marco Cintolesi wrote:
Only today we have realized that ALL the attachments we send with OTRS are a "little bit" wrong.
Example: An agent attach the file "c:\test\myfile.txt" from a win2k machine with explorer 6......the attach come to the destination as "c_test_myfile.txt" !!!!!! This not a good thing.....we have to send licenses files that have "mandatory" names (in that case "myfile.txt"), then, least but not last, we dont like to have our customers see the directory structure in the machine of the agent......
Is this a bug ???
Yes and it's only on IE. :-/ I pached the Kernel/Modules/AgentCompose.pm (http://otrs.org/cgi-bin/cvsweb.cgi/~checkout~/otrs/Kernel/Modules/AgentCompo...). Update it, restart your webserver and it will also work with IE.
Marco Cintolesi
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "Security is a process, not a product." - Bruce Schneider