If you actually read my previous email you will see that I asked about upgrading from "Source", I don't use RPM's, in particular it is a Gentoo machine but OTRS is not installed using the ebuild, it is installed from the source bundle. Steve Jeff Shepherd wrote:
Download the RPM to the desktop of the OTRS machine, then run:
rpm -U OTRS_FILENAME
The big 'U' is for Upgrade.
Jeff Shepherd Technical Specialist jeffs@tolisgroup.com
TEL: 480-505-0488 x223 FAX: 480-505-0492
"Success usually comes to those who are too busy to be looking for it" - Henry David Thoreau (1817-1862)
Steven Carr wrote:
What is the procedure for upgrading from source, the UPGRADING document doesn't seem to contain any information on this.
In particular I know it should be a basic "drop the new files over the top" replacement but which config files to I need to move to one side and then put back when the upgrade is complete.
Any help on this would be much appreciated.
Thanks
Steve
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