Re: [otrs] OTRS is slow

pri pri wrote:

hi all

i have loads of e-mails in my system and my system has become really slow. i am running OTRS on windows server 2003. i would like to know how i can clear the database by deleting all the closed tickets. i want to know if this will help increase the system speed?

thank you

What else have you got running on the Windows Server? Ideally OTRS should be on it's own server and for performance I would personally advocate a linux/unix installation rather than Windows (IMHO Apache/Perl etc. designed for Unix, afterthought to port it to Windows). Steve